India Employer Forum

Human Capital

Transforming Civil Service: Insights from Military HR Strategies

  • By: India Employer Forum
  • Date: 23 May 2024

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Crafting substantial employment opportunities with competitive wages necessitates a profound focus on achieving public service outcomes. However, executing this vision requires a reevaluation of human resource (HR) practices within civil service structures. Drawing inspiration from military frameworks, three key strategies—fixed-term recruitment, specialization emphasis, and structured performance management—emerge as potential catalysts for enhancing civil service efficiency and driving socioeconomic progress.

Organizational efficacy hinges upon alignment with its intended purpose. While political parties prioritize winning elections over fostering debates, militaries aim to deter and, if necessary, win wars. The Civil Service’s mission in India is to consign poverty to the annals of history and not merely manage pensions. A major impediment to achieving this mission is a malfunctioning human resource system. While reforming this system may be slow and arduous, adopting military practices could significantly enhance the civil service’s ability to achieve this goal. Notable military figures like Clausewitz, Rommel, and Maneckshaw have delivered exceptional results abiding by the principles of flexibility, adaptability, and moral courage in military HR practices.

Before diving into execution, we must first delve into national objectives and strategies. Poverty is not inherent to individuals but to their circumstances. India’s goal of widespread prosperity, epitomized by India@100—focusing on high per capita GDP—requires heightened productivity in key areas: states, cities, sectors, firms, and skills. This aspiration necessitates leveraging policy tools like GST, IBC, MPC, UPI, DBT, FDI, PLI, NEP, EODB, and privatization, alongside effective HR frameworks. Victories are not won solely with weapons but also with competent personnel.

Eradicating poverty demands efficient delivery of public services which can be delivered  by adopting three military practices on recruitment (fixed-term), specialization (emphasis on technocrats over bureaucrats), and performance management (structured hierarchy over flexible arrangements) could significantly enhance civil servants’ alignment with their mission.

Firstly, adopting a fixed tenure system akin to the Agniveer could invigorate civil service operations, ensuring timely turnover and incentivizing performance. Secondly, prioritizing specialization over generalization is crucial. Civil servants should be technocrats, not mere generalists, as expertise is paramount in governance. Finally, implementing a structured performance management system, akin to the military’s, would foster accountability and meritocracy, crucial for organizational efficiency. While these changes may introduce increased competition and uncertainty, they ultimately foster a culture of accountability and excellence—an essential feature for any thriving society.

In conclusion, as the Katho Upanishad suggests, true wisdom lies in acknowledging one’s limitations. Embracing military-inspired HR reforms could propel India’s civil service towards greater efficiency and effectiveness, ultimately serving the nation’s goals of prosperity and progress. Through strategic adoption of these practices, civil service structures can evolve to meet the demands of a rapidly changing socioeconomic landscape, driving sustainable growth and equitable development for all citizens.

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