India’s Retail GCCs have Scale, but they don’t have Seniority
India’s Retail GCC ecosystem has a paradox on its hands. There are 180 Retail and Consumer GCCs and 272,300 professionals, the largest and most functionally diverse Retail GCC base in the world, bigger than the next five peer markets combined. By every headcount measure, the market should be able to handle whatever’s asked of it. […]
