India Employer Forum

Tag: Customer experience

Investments in Emerging Technologies, Human Experiences and Data Privacy

In the fast metamorphosing business world, the customer continues to be of paramount importance. What has changed are the methods employed by businesses in meeting the demands of customers so that they stay ahead of the competition. Consumer choices and behaviour have undergone a transformation with technological advancements. Thus, it is important for businesses to […]
Employee Experience - India Employer Forum

Employee Experience Step-Up With Technology

All companies invest in customer experience but now as they realize that employees are their greatest asset they are investing in employee experience as well. A good customer experience makes it easy for customers to get acquainted with the company and access its goods and services. Similarly a good employee experience makes it easy for […]
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