D S Tripathi, Executive Vice Chairman | Aadhar Housing Finance Ltd. speaks to India Employer Forum about company culture, diversity & inclusion, employee development, digitization, the role of HR and more.
He said, “This segment of customers do not have many opportunities to take a loan for their houses because they cannot afford the houses within big cities, and mostly they take houses on the outskirts of the city or in tier 2, 3 or 4 cities, where money lenders are not very keen to finance. So, most of the low-income focus housing finance companies, which are quite a large number, are focused on financing. So, from the very beginning we have seen that we should be at the center of our customers requirement and we should understand and communicate with them well. They should understand that we look forward to taking this company ahead and continue to be not only be the largest in size, but also be the most sought after and the most loved organization for our customers”.
“If anybody in their neighborhood wants a house they shouldn’t think of other housing Finance companies, that has been my dream. Secondly, the employees who work with us, in my 19 years in the company, have remained with us, particularly the middle management and the senior management level. However, at the lower level, people keep on moving every time. So, the whole idea is that we always believe that it is an extended Aadhar family, where people enjoy working and feel that they are contributing to the organization by way of their ideas”.
Watch the full interview: In Conversation with D S Tripathi, Executive Vice Chairman | Aadhar Housing Finance Ltd.
About D S Tripathi
Mr. Deo Shankar Tripathi has over 39 years of commercial banking experience. He joined the Union Bank of India as Probationary Officer and held diverse positions, managing varied assignments till his superannuation as GM. He had joined Dewan Housing Finance Corporation Ltd. (DHFL) in the year 2013 as COO for a period of 21 months. His last 9-year stint has been in the housing finance industry in leadership roles. Prior to his elevation as Executive Vice Chairman, Mr. Tripathi served as the MD and CEO of Aadhar Housing Finance Ltd. Under his leadership, Aadhar Housing Finance has grown as one of the largest low income focussed housing finance company in India.
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