Teleperformance Aiming At More Gender Diverse, Inclusive Workforce In India

Business process management firm Teleperformance hired about 4,500 people in February globally, of which 40 per cent were women, a number that is adding to the firm’s commitment to gender and overall diversity in the workforce, said Aditya Arora, CEO.

“We hired upwards of about 4,500 people just in February, and we had about 40 per cent as ladies, in fact, which is our aspirational goal,” said Arora. “The other big task we’ve taken on is to employ as many specially-abled prospects that come up. We have taken work from home as a big advantage to reach out to people who have built an ecosystem for themselves in their own residences, and also ex- Armed Forces and ex-defense personnel. This has been our focus for the last 8-9 months.”

The Paris-headquartered company reported full year and fourth quarter results for the year ended December 31, 2020, on February 25. It had a full-year revenue of 5.7 billion euros, a year-on-year increase of 11.6 per cent at constant exchange rates.

Source: Business Standard

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