The Walmart-owned company says it continues to hire and has plans to add about 600 people across areas such as engineering and marketing over the next few months
At a time when companies are bracing for tough measures to mitigate the impact of losses due to the Covid-19 crisis, PhonePe said that there will be no salary cuts or lay-offs at the digital payments firm.
The Walmart-owned company said it continues to hire and has plans to add about 600 people across areas such as engineering and marketing over the next few months. The firm also said that it would retain its 8,500 off-role sales team and there won’t be any layoffs there as well. A majority of the firm’s direct 1,200 employees are engineers, and 25 per cent of them are women.
“We at PhonePe have taken a decisive and swift call to take away the fear of job losses for our sales staff in spite of the uncertainty,” said Vivek Lohcheb, vice president, offline business development, PhonePe. “We have provided our employees, insurance against Covid-19 and allocated a monthly safety budget for staff welfare.”
As part of its strategy to counter Covid-19 pandemic that has wreaked havoc on businesses, PhonePe had issued strict guidelines for the staff not to venture in places where cases continue to go up. The Bengaluru-based company innovated rapidly to introduce virtual onboarding of merchants. For instance, since the lockdown, the firm has enabled work from home (WFH) for all 8,500 off-role employees with tele-calling capabilities included in their working application. The challenge was to connect with merchants which it was able to overcome due to the close connect and relationship with the merchants. Besides daily virtual meetings, the company said it conducts consistent engagement activities to keep the staff motivated.
Source: Business Standard
