9 In 10 Organisations Say Working From Home During Pandemic Has Been Challenging For Employees: Survey

96% of organisations believe employee needs will be at the heart of the future workplace design, according to a new survey.

The 2020 Intelligent Workplace Report ‘Shaping Employee Experiences for a World Transformed’ by global technology services company NTT highlights that the pandemic has put employee well-being at the forefront of the business agenda. Almost four-fifths (90%) of organisations agree that home-working during the pandemic has been challenging for employees. Connectivity and workspace issues such as bandwidth, a feeling of isolation and a lack of dedicated workspace have all contributed to their concerns.

The report, which surveyed 1,350 participants across 19 markets, found that 89% of organisations agree employees would prefer to have the choice and flexibility to work in an office when it is safe to do so, and 92% agreed that face-to-face meeting time is essential to build a sense of teamwork and/or when meeting clients.

As the world continues to adapt to the challenges of Covid-19, organisations must develop a more robust strategy to permanently provide for their distributed workforce. While 92% of companies recognise the value of employee experience as a crucial strategic differentiator, just 49% are very satisfied with their current capability.

Source: The Economic Times

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