How Firms Are Dealing With Unexpected Growth During Covid-19

This is a time when most companies are staring at a zero-demand situation and drawing up coping strategies to survive. But for a few companies, there has been such an unexpected spurt in demand that they have been scrambling to mobilise talent and resources to meet unforeseen requirements.

When the first phase of lockdown kicked in, the ₹1,800-crore Tenon Group, which is into security and integrated facilities management, was inundated with requests. Major Manjit Rajain, executive chairman of the group, says the company was besieged by clients asking for more security personnel as they feared pilferage at warehouses and factory premises. For instance, a unit in Bhiwadi, which had 40 security personnel, upped it to 60 as there was expensive material on premises.

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Post lockdown, Rajain foresees major escalation in demand for disinfection and sanitisation of workplaces. Already, he says, the firm’s specially fitted out 16 vans that carry equipment for shampooing carpets, polishing marble and all kinds of deep cleaning, working 24-hour shifts daily. “We had two six-member teams on the vans to do deep cleaning, now we have had to raise it to three teams per van,” he says.

Source: The Hindu BusinessLine

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